Shipping policy

Shipping Policy

Welcome to milestone! We're committed to making your shopping experience smooth and reliable. Please read our shipping policy carefully.

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📦 Where We Ship

We currently ship to addresses within the United Kingdom only.

We do not offer international shipping at this time.

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⏱ Processing & Delivery Times

Orders are usually processed within 1–3 working days (Monday to Friday, excluding public holidays). For custom products, check the individual product page for accurate production times. 

Once dispatched, your order will arrive within an estimated 2–4 business days via Royal Mail Tracked 48 or estimated 1-2 business days via Royal Mail Tracked 24.

Note: Delivery timeframes are estimates only and are not guaranteed, as occasional delays may occur due to courier disruptions or other unforeseen circumstances.

 

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🚚 Shipping Cost

We offer two Royal Mail delivery options, Tracked 48 for £4.95 and Tracked 24 for £9.95. 

📬 Shipping Address Accuracy

Please double-check your shipping address at checkout.
We are not responsible for failed deliveries caused by incorrect or incomplete address information entered during checkout.

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💬 Delivery Issues

If your order is delayed, missing, or arrives damaged, please contact us as soon as possible at rebecca@shop-milestone.com so we can assist you.

• Competitive prices

Regardless of where your item is shipped from, we personally select every product and remain responsible for your experience.

Have a question about your order? Reach out anytime at rebecca@shop-milestone.com — we’re happy to help.